I heard from a customer last week whose order arrived with two broken bottles of Amsterdam. He was wondering what to do and how I would take care of this. After some quick discussion, we worked out how I would replace the broken bottles for him and everything was fine.

Broken bottles don’t happen very often, but every once in awhile your package may get crushed in the mail, or there might be a problem with my packing, or who knows what. Typically I pack an order of poppers in double plastic zipper bags with vermiculite, which will soak up leaks or spills. Then the poppers go into a Tyvek “bubble-mailer” with the bottles either cushioned by styrofoam “peanuts” (if I have them) or else wrapped in crumpled newspaper. It seems to work well, since I’ve only had two or three cases of customers receiving broken bottles since I started this business 4-1/2 years ago.

By the way, the “bubble-mailer” actually does not say “GayHankies” in the return address. I have customers who always write to me to make sure that I’m “discrete” in my packaging. As I always say, I’m not going to out you to your mailman. Your package comes in plain packaging with the return address my from company’s name with a “Dept GH” on the end. Not to worry…

Back to the matter at hand: If you ever receive one or more broken bottles, don’t send them back. It’s not a good idea to ship them like that in the mail. Instead, either send me an email at gayhankies@gayhankies.com or write to me using the “Contact Us” page on the GayHankies.com web site. Although every case is different and I don’t have a one-size-fits-all policy on these things, I’m committed to keeping my customers satisfied.

Last week this time I sent out a newsletter announcing a close-out on the Maximum Impact, Thunderbolt, and U4ea sprays in my inventory. And of course, they sold out in less than a day.

The reason why I dropped these product lines is that I found they were not good for me, personally, to have around. If I used them too much, I had blackouts, and after that I felt sick. And even if I tried to keep them only for the inventory, not for myself, it was too hard to resist the temptation if I had them around.

Not only that, but I could see logically that if they were bad for me, they were probably bad for some of my customers, too. As I said in the newsletter, I’m not your “nanny” and everyone has to take responsibility for playing in a safe and sane way. Nonetheless, I don’t want to put any of my friends in harm’s way, so the sprays had to go. I was going to simply dispose of the last ones that I had, but my partner said to put them on a clearance sale – his ultimatum, really – so that’s what I did. He looks out for me and always has had my best interests at heart.

I’ve heard from some customers that they miss they sprays, although some also note that they appreciate my concern. You and I recognize that these products are widely available, although some of you who have bought them from me might not have local suppliers nor have an alternative source on the web. If you’re looking for another on-line store that carries them, I can give you some references; just drop me an email.

Otherwise, know that I’m looking out for you. And I trust that you’re looking out for me, too.

I saw this on my friend Keith’s web site:

I came home from work and in the mailbox was a package from a supplier of poppers. I had totally forgotten that they were backordered. I hadn’t been out to play for quite a while, just didn’t seem to have any interest – so I kicked back and fired up some porn and took a hit on my new poppers.

It just didn’t seem to get me going, so I took a few minutes and cleaned out so I could play with my backside.

Still didn’t really get fired up, so out to the theatre I went.

There were a few cars in the parking lot, so I had the hope of a fun time within. I paid my fee and into the darken theatre I stumbled. The crowd was pretty light, but interesting. I saw a few faces that I had not seen before, so I went to the back row and took a seat. After a few minutes, I sprang my cock out so I could stroke it – I was getting hard watching the porn and the guys hanging out. When my eyes finally got adjusted I noticed a guy hanging out in the dark corner next to me.

For the rest of the story, click to keep reading.  Wonder if this cruiser is a GayHankies.com customer…?